Risk Management
Protecting Privacy Through Data Minimization
We put our customers first. We are committed to only collecting and using the minimum amount of data necessary for customers to have a great shopping experience. We hold ourselves to high standards and deploy advanced security technologies and solutions to protect our global infrastructure, logistic networks, digital assets and — most importantly — our customers’ data.
Keeping Your Data Safe & Staying Ahead of Cyber Threats
At SHEIN, cybersecurity is built into our business, not bolted on. Security is embedded in every step of the application development lifecycle and every layer of technology. We have a global team of experts who are focused on building and running security capabilities to identify threats, mitigate risks and ensure regulatory compliance.
Keeping your data safe is our highest priority. We deploy industry standard data protection technologies and advanced security analytics to protect our infrastructure and data. We also partner with third-party experts and top security firms to conduct regular risk assessments based on internationally recognized security standards and frameworks like ISO 27001, NIST and PCI DSS.
Committed to Transparency
Through our investments in the latest designs, information security, responsible manufacturing, and privacy, we work every day, in every country we operate in, to earn our customers’ trust. Transparency is at the center of these efforts. We are committed to growing our business, while sharing clear, accurate and relevant information about our products and ethical business standards and policies.
Respecting Intellectual Property
SHEIN recognizes the importance of intellectual property and supporting independent artists. We have devoted substantial resources to address, and developed strict policies against, intellectual property infringement. We have continually developed tools and processes that assist us in identifying any possible violations prior to products being manufactured or sold on the SHEIN platform. Our suppliers are required to comply with company policy and certify that their products do not infringe third-party IP. When non-compliance is found, we take appropriate actions to remedy which may include terminating our relationship with the supplier.
Policies
View some of the important policies which guide how we operate:
- SHEIN Commitment to Protect Forests Through Our Paper, Packaging and Fabric Choices
- Animal Welfare Policy
- Human Rights Policy
- Diversity, Equity and Inclusion Statement
- Environmental Impact Statement
- Workplace Health & Safety Statement
- Code of Ethics
- SHEIN Responsible Sourcing Policy
- SHEIN Supplier Code of Conduct