Our Supply Chain

Suppliers benefit from our unique on-demand model. With access to our suite of supply chain technology solutions, our supplier partners have insight into capacity, inventory levels, and other information that helps them make better manufacturing decisions. This insight combined with our small-batch production approach enables smaller supplier partners to work with us. If needed, we invest in our suppliers’ technology to make them compatible with, and take full advantage of, our digital model. Suppliers’ ability to holistically assess demand signals alongside production processes is the key to SHEIN’s agility, efficiency, and small-batch production approach.

Our goal is to help our supplier partners grow their businesses, manage costs and improve efficiency. Our direct-to-consumer sales strategy means we can pay our supplier partners quickly – sometimes within one week – compared with an industry average of around 90 days. We also enable centralized purchasing of materials, which lowers costs for suppliers due to our scale.

We build long-term relationships with our suppliers. We share our success with them, proactively finding ways to elevate their production methods and supporting their business. We provide facility enhancements, technology advancement, training and upskilling initiatives, and services for workers within our supplier ecosystem, as well as their families. Learn more about how we support our supplier partners.

Knowing what is happening across our entire supply chain is critical for delivering on our commitment to responsible growth. We have established a robust multi-step approach to ensure compliance with our high standards.

The Supplier Code of Conduct

All suppliers working with SHEIN must agree to abide by our Code of Conduct (CoC), a rigorous set of standards to promote safe and fair conditions across the supply chain. Aligned with International Labor Organization core conventions, this Code details SHEIN’s compliance requirements. It prohibits the use of forced labor as one of its core principles, and outlines clear requirements regarding the payment of wages as well as workplace health and safety and environmental standards.

Supply Chain Compliance

We routinely conduct independent, unannounced supply audits by respected independent third-party organizations to ensure full compliance with our Code of Conduct. SHEIN takes swift enforcement action against suppliers found in violation of our Code of Conduct.

Cotton Testing and Tracing

We have implemented a multi-step approach for cotton testing and tracing. Our approach includes enforcing our supplier code of conduct, conducting unannounced visits by independent auditors, leveraging our proprietary Traceability Management System to track materials through our supply chain, and conducting third-party testing at the yarn and fabric level. We partner with the leading international forensic cotton testing provider, Oritain, to conduct independent verification and ensure our manufacturing suppliers are held to our stringent standards in compliance with applicable laws and regulations.

Ensuring Fair Wages

We conduct regular wage audits to ensure that our suppliers are providing workers with fair and competitive compensation. We work with five leading international audit agencies to conduct unannounced salary investigations across our suppliers’ facilities in China.